Account deletion

Delete your Macawords account

You can delete your Macawords account and its data at any time. Macawords is made by Drenlab S.r.l.

In the app

  1. Open Macawords and tap Settings (top right of the home screen).
  2. Under Account, tap Delete account.
  3. Confirm. If you signed in with Apple or Google, they ask you to confirm it’s you. If you used email, type your password.

It takes effect straight away.

Without the app

Email business@drenlab.com from the email address of your account, with the subject “Delete my Macawords account”. We delete it within 30 days and reply to confirm.

What is deleted

  • Your account: your email address, the name Google shared at sign-in, and your sign-in details.
  • Your decks, words, study progress, streak and settings, in our cloud copy and on the device you delete from.

What is kept

  • Your subscription isn’t cancelled. Cancel it first in your App Store or Google Play account settings. Apple, Google and our subscription provider, RevenueCat, keep purchase records for as long as tax and accounting law requires.
  • Mistake reports you sent with “Report a mistake” (the word, the deck’s topic and your comment) are kept until you ask us to delete them by email. They don’t include your email address.
  • A record that the account had its free deck (an account number and a date, nothing else), so the free deck isn’t offered again.
  • Backup files you saved yourself stay wherever you saved them.

More detail is in the privacy policy.